Microgen is delighted to be working in conjunction with Aquilus to offer an established and proven multi-channel billing solution for customers with high volume billing requirements.

The Microgen e-Billing solution provides online bill presentment as a stand alone web solution or as a fully integrated part of your corporate web services. The solution can be extended further to include online reporting, bill analysis and the ability to link supporting documentation such as POD’s to invoices, therefore offering organisations a cost effective way to maximise the effectiveness of their billing process.

Microgen e-Billing features include:-

• E-Bills in a number of formats (e.g. PDF, CSV, XML, HTML)
• Invoice query management functionality
• Multi language capabilities driven by the user
• Fully managed helpdesk in multiple languages
• Automated reminders to recipients to download their documents
• Flexible digital signature technologies to cater for varying specifications across Europe
• Fulfilment of a range of business critical documents including statements, remittances, reminder letters, final demand letters, renewal notices, payslips as well as inserts
• Pull rather than traditional Push solution to provide full audit trails of recipient activity and online retrieval facility for recipients

Microgen has seen a 450% rise in e-Billing take up over the last year, which is only set to continue and accelerate in the near future. It is therefore critical that companies are able to offer a robust and flexible solution which not only provides an environmentally friendly electronic alternative to print but adds value to the business processes of both the Biller and end recipient.

The advantages of a managed e-Billing solution are significant:-

• Reduced billing costs (postage and stationery)
• Avoidance of potential postal delivery disruption and regular postal price increases;
• Improved debtor days
• Full traceability of customer activity
• Enhanced customer service including the ability for customers to self help
• Quick and painless implementation
• Provision of an environmentally friendly billing solution that reduces your company’s carbon footprint

Microgen’s.extensive experience (we were the first UK provider of managed e-Billing services in 1999) together with our commitment to a true partnership with the client enables us to provide multi-channel billing solutions across Europe and the rest of the world.
For more information please contact us on 01707 355555 or visit our website at www.microgen.com